Terms and Conditions

JAPFA COMFEED INDIA PRIVATE LIMITED is the owner of the brand JAPFA BEST and the website www.japfabest.in ("The Site"). By using this Website or ordering Products, you acknowledge that you have read and agree to be bound by this Agreement and all terms and conditions on this Website. 

Who can sign up? 

Any person can sign up for services provided he or she is competent to enter into a contract. Section 11 of the Indian Contract Act, 1872 specifies that every person is competent to contract provided he or she has attained the age of 18 years, is of sound mind and not disqualified from contracting by any other law to which he or she is subject to. 

Terms of Site Access 

JAPFA BEST grants customers limited access rights for personal use on this site and not to download (other than page caching) or edit any portion of it. 

The access to this site is for personal use of the Customer and not for any commercial use or to access its contents to collect and use of product listings, descriptions, or prices; any derivative use of this site or any use of data mining, robots, or similar data gathering and extraction tools. No portions of this site may be reproduced, duplicated, copied, sold, resold or otherwise exploited for any commercial purpose without express written consent of JAPFA BEST

Further no Customer is authorized to frame or utilize framing techniques to enclose any trademark, logo, or other proprietary information (including images, text, page layout, or form) on the Site without express written consent. 

Any unauthorized use automatically terminates the permission granted by JAPFA BEST

Pricing & Promotion 

JAPFA BEST reserves an unconditional right to change the Promotions & Prices of all products on website/app without any prior notification and consent of customers. The guide price on the website, app uses an estimate weighed products. But what you pay will be based on the exact weight of your product, so the price may vary slightly from the price being displayed at time of delivery additional funds may be collected or refunded. 

Return, Refund and Cancellation of Order 

All sales are final, we do not provide return, refund or cancellation of order as the products we sell are of perishable nature. 

However, in the unlikely event that the order delivered is incorrect or incomplete, we will provide a refund for the particular items that are missing from the said order. For Cash on Delivery orders, we will get in touch with you for necessary bank account details in order to initiate the refund. For transactions paid using Credit Card, Debit Card, Net Banking or any other online mode of payment, the refund will be initiated through the same channel and will reflect in your account in approximately 3-4 days. 

Shipping Policy

We offer shipping through our own delivery fleet and fleet partners. Shipping rates are calculated based on the weight of your order and the shipping destination. You can view the shipping cost during the checkout process before finalizing your order. Once your order is shipped, you will receive a shipping notification with tracking information, allowing you to track your package's journey.

JAPFA BEST reserves the right to cancel any order if it suspects any fraudulent transaction by a Customer or breaches the terms & conditions of using the website. 

Intellectual Property Rights 

Contents on the Web Site, including texts, logos, icons, graphics, images, video clips are owned or licensed to JAPFA BEST. Content that is provided on the web site is used for the sole purpose of marketing the business of JAPFA BEST and / or its group companies. 

You may save and display content on a computer, store such content in electronic form (Soft Copy) or print a copy of such content for your own personal, non-commercial use, provided you keep intact copyright and proprietary notices. You may not reproduce, modify, replicate, distribute, store or in any other way re-use any of the materials or content of JAPFA BEST unless otherwise indicated on the Web Site or without written permission from JAPFA BEST. 

Accounts 

You are responsible for maintaining the confidentiality of your account and password, including but not limited to the restriction of access to your computer and/or account. You agree to accept responsibility for any and all activities or actions that occur under your account and/or password, whether your password is with our Service or a third-party service. You must notify us immediately upon becoming aware of any breach of security or unauthorized use of your account. 

You may not use as a username the name of another person or entity or that is not lawfully available for use, a name or trademark that is subject to any rights of another person or entity other than you, without appropriate authorization. You may not use as a username any name that is offensive, vulgar or obscene. 

We reserve the right to refuse service, terminate accounts, remove or edit content, or cancel orders in our sole discretion. 

Governing Law 

These Terms shall be governed and construed in accordance with the laws of INDIA, which governing law applies to agreement without regard to its conflict of law provisions. 

Our failure to enforce any right or provision of these Terms will not be considered a waiver of those rights. If any provision of these Terms is held to be invalid or unenforceable by a court, the remaining provisions of these Terms will remain in effect. These Terms constitute the entire agreement between us regarding our Service and supersede and replace any prior agreements we might have had between us regarding Service. 

Right to modify Terms and Conditions of service 

JAPFA BEST reserve the right to withdraw or amend our terms and conditions of transacting business on www.japfabest.in in our sole discretion without notice. 

When a registered customer accesses www.japfabest.in he or she is deemed to have accepted the latest version of the Terms & Conditions on the Site. 

We will not be liable if for any reason all or any part of Service is unavailable at any time or for any period. From time to time, we may restrict access to some parts of Service, or the entire Service, to users, including registered users. 

What we won't be liable for 

We will not be liable for any indirect or consequential loss or damage of loss of profits arising out of our supply or failure to supply the goods to you. 

Nothing in this Agreement shall in any way limit our liability for death or personal injury resulting from our breach of contract, tort or negligence nor limit any legal rights you have as a consumer. 

The goods are sold to you on the basis that you are a consumer therefore we will not be liable for any special losses that you might suffer using, distribution or reselling the goods as part of a business. 

Our packaging is designed to ensure our produce reaches you in perfect condition but it is your responsibility to ensure that all perishable goods are refrigerated as soon as possible upon receipt. Further, if you or a third party moves, transports or delivers the goods to any other address following our delivery, we shall not be liable for anything that that third party might do to the goods or any subsequent deterioration in the produce. 

Our Disclaimer 

The information present in www.japfabest.in is for general information purpose only. While JAPFA BEST makes every attempt to maintain updated information that is accurately described, we provide no warranties that of any kind, expressed or implied regarding the accuracy, completeness, appropriateness, reliability or availability relating to the website or the information, products, services, or related graphics that is present on the website for any purpose. Any dependence you place on this information is only strictly at your own risk. 

We make every effort to maintain and run the website smoothly. However, JAPFA BEST will not take responsibility nor liable for, the website being temporarily down or unavailable due to technical reasons that are not in our control. 

Termination 

JAPFA BEST reserves the right to terminate your access to the Website without advance notice if it reasonably believes, in its sole discretion, that you have breached any of the terms and conditions of this Agreement. Following termination, you will not be permitted to use the Website and JAPFA BEST may, in its sole discretion and without advance notice to you, cancel any outstanding orders for Products. 

Acknowledgement 

BY USING SERVICE OR OTHER SERVICES PROVIDED BY US, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE AND AGREE TO BE BOUND BY THEM. 

Contact Us 

Please send your feedback, comments, requests for technical support by email: talktous@japfabest.in