Terms of Use

The website, mobile application(s), SD cards, tablets or other storage/transmitting device associated with the URL www.infinitylearn.com (“Website”) is a Platform operated by Rankguru Technology Solutions Private Limited (“Company”). Company makes available the Platform and Services to you on the condition that you abide by these Terms of Use. The Services (as defined below) give you the ability to access and use online educational courses and other content on the Platform. Company may, in its sole discretion, change any aspect of the Services or discontinue any of the Services without notice.

These Terms of Use ( “Terms Of Use”) constitute a binding legal agreement between you (either as an individual or entity as applicable) and Company for accessing and using the SD cards, Platform and Services made available through the Platform, as also the licensed mobile application for accessing the Website and may include associated SD cards, tablets or other storage/transmitting device, media, and online or electronic documentation (the “Application”). The Website and Application are hereinafter collectively referred to as “Platform”.

By accessing, installing, copying or otherwise using the Platform or any of its components, you agree to be bound by these Terms of Use. If you do not agree to these Terms of Use, please do not install or use the Platform. The Application is intended to enable access to the Platform through a device solely in accordance with these Terms of Use.

Access to any part of the Platform or any Content downloaded from the Platform is purely contingent on your acceptance of and compliance with these Terms of Use. Additionally, on the basis of the relevant Services availed by you, certain product specific terms and conditions may apply.

The Company shall have the right to monitor the download and usage of the SD cards, Platform, products, or Services, and the contents thereof by you to analyse your usage of the SD cards, Platform, products, or Services, revise or update the content on the SD cards, Platform, products, or Services, or discuss the same with the you to enable effective and efficient usage of the SD cards, Platform, products, or Services.

Consent to receive Commercial Communications. I hereby consent to be contacted by the Company and its employees, officers, suppliers, agents, subcontractors, and representatives for commercial communications with respect to advertising, promoting, marketing, or selling its products and Services, including without limitation, receiving commercial communications and being contacted by way of phone call, SMS, internet text messages, IVR, internet telephony or any other mode of communication. I acknowledge and agree that this consent will override any registration for Do Not Call (DNC) or National Do Not Call (NDNC) registry.

By accepting these Terms of Use, you hereby consent to receiving communications from the Company, including without limitation, alerts, promotional offers, newsletter, tips and advice via phone call, internet telephony, SMS, internet text messaging, interactive voice response (IVR) calls, robotic calls etc.

This document is an electronic record published in accordance with the provisions of The Information Technology (Intermediaries Guidelines) Rules, 2011 that require publishing the Rules and Regulations, Privacy Policy and Terms of Service for access or usage of the website and being generated by a computer system, it does not require any physical or digital signatures.

  1. Eligibility. You hereby represent and warrant that (a) you are competent to enter into a valid binding contract in accordance with the applicable laws; (b) you have the requisite rights to enter into this agreement. If you are entering into this agreement on behalf of any other person, you have the requisite legal authority and consent of the person on whose behalf you are entering into this agreement. However, if you are a minor, i.e. under the age of 18 years, you may use the Platform under the supervision of a parent or legal guardian who agrees to be bound by these Terms of Use. Company reserves the right, at its sole discretion, to terminate your access to the Platform at any time without any notice if it determines that you are a minor; and (c) you shall access and use the Platform strictly in accordance with these Terms of Use.
  2. Purpose. The Company makes various content available on the Platform only for users with a bona fide intent to avail the online educational courses and certain allied services offered on the Platform (“Services”). Services on the Platform shall not be used for any other purpose.

    The Platform (including related products and Services made available on the Platform) or Services that you subscribe to or use (whether paid or free of cost) is meant solely for the Purpose and your exclusive use. Copying, downloading, recreating, sharing passwords, sublicensing or sharing the license granted to you herein in any manner which is not in accordance with these Terms of Use, is a violation of these Terms of Use, and Company reserves its rights to act in such manner as to protect its rights, including loss of revenue or reputation or claim damages including terminating access to the Platform and Services, and reporting to relevant authorities. In the event you are found to be copying or misusing or transmitting or crawling any data or photographs or graphics or any information available on the Platform or Services, Company reserves the right to take such action that it deems fit, including terminating access to the Platform and claiming damages.

  3. Content. Content from users, educational institutions, advertisers, and various third parties is made available to you on the Platform. “Content” means any work of authorship or information, which includes reviews, ratings, questions and answers, tips and advice, comments, test and preparatory materials or any other education related information, teacher responses, comments, opinions, messages, text, files, images, photos, e-mail, data or other materials present on the Platform submitted by teachers, individual users and the Company.

    You agree not to (a) reproduce, modify, publish, transmit, distribute, publicly perform or display, sell, adapt or create derivative works of the Content; or (b) rent, lease, loan, or sell access to Platform or any Content without the prior written consent of the Company.

  4. Use of Platform, Website, or Services. The Platform, products, or Services, including the SD card, Website, and content, are compatible only with certain devices, tablets, instruments, or hardware. The Company shall not be obligated to provide products or services for any instruments that are not recognised by the Company, or devices or instruments that may be purchased from any third party which are not compatible with the Company's products, Website, Platform, or Services. The Company reserves the right to modify, upgrade, suspend, or discontinue the SD card, tablet, specifications or compatibility of any devices or content from time to time at its sole discretion without any notice to you. Additionally, Company shall have no responsibility for any loss or damage caused to any device, tablet, instrument, or any other hardware or software, including loss of data or any adverse effect on the device, tablet, instrument, or any other hardware or software, resulting from your use of the Platform, Website, products, or Services. You acknowledge that Company is not the manufacturer of the device, tablet, instrument, or any other hardware, and any defect arising out of or in connection with the same shall be directly reported to the manufacturer of the relevant device, tablet, instrument, or any other hardware, and Company shall not be in any manner responsible for the same. The Company does not provide any guarantee or warranty relating to the device, tablet, instrument, or any other hardware.

  5. Third Party Links. The Platform may contain links to third party websites, these links are provided solely as convenience to you and the presence of these links should not under any circumstances be considered as an endorsement of the contents of the same. If you chose to access these websites, you do so at your own risk.

    You understand and agree that (a) Company is not responsible for and does not endorse any information about third party products and services, or information provided by other users on the Platform; (b) Company makes no guarantees about the accuracy, currency, suitability, reliability or quality of the information in such Content; and (c) Company assumes no responsibility for unintended, objectionable, inaccurate, misleading, or unlawful Content made available by users, advertisers, and third parties.

    The Company shall not be held liable for claims arising out of or in connection with the Content provided by third parties.

  6. Your Information. You are solely responsible to provide true and correct information about yourself. When you create an account on the Platform, you undertake to keep the account information up to date at all times.

    We reserve the right to remove or suspend any Content or account providing false, incorrect or incomplete information.

    You are solely responsible for keeping your contact and account details up to date on the Platform. Providing wrong and false details shall be a cause for termination of Services or access to the Platform. Additionally, as a consequence of the same, the Company may not be able to contact you.

    The Company, its subsidiaries, and affiliates may, based on any form of access to the Platform, SD cards, including any free download or trials, Services, Website, or registrations through any source, contact you by way of SMS, internet text message, email, telephone call, internet telephony, IVRS or any other mode of communication to give information about their offerings and products as well as notifications on various important updates, or to seek permission for demonstration of its products. You expressly grant such permission to contact you by way of SMS, internet text message, email, telephone call, internet telephony, IVRS or any other mode of communication and hold the Company, its subsidiaries, and affiliates indemnified against any liabilities including losses, damages, claims, penalties, or expenses in the event your contact number is registered on the Do Not Call (DNC) database. By registering yourself on the Platform, you hereby agree to make your contact details available to the Company, its subsidiaries, affiliates, suppliers, subcontractors, and partners and consent to be contacted for commercial communications by and on behalf of the Company for advertising, marketing, promoting, and selling products and Services by way of SMS, internet text message, email, telephone call, internet telephony, IVRS or any other mode of communication.

  7. Login Details. If you have registered on the Platform, the safety and security of your login credentials is solely your responsibility, and you should not share the same with anyone.

    You shall be solely responsible for carrying out any online or offline transaction involving credit cards/debit cards or such other forms of instruments or documents for making such transactions, and Company assumes no responsibility or liability for any misuse of information relating to such usage of credit cards/debit cards.

    6.You are fully responsible for all activities that occur under your account on the Platform and any other actions taken in connection with the Platform from your account. It is presumed that all activity taking place from your account on the Platform are occurring with your knowledge and consent.

  8. Payment and Refunds. In consideration of the Services provided by the Company, you shall pay to Company such amounts (“Service Fees”) as set out on the Platform for such Services.

    Company shall raise invoices for payment of Service Fees as set out on the Platform with respect to the relevant Services. Invoices raised by Company shall contain such particulars as prescribed under the GST Act and Rules thereunder, as amended from time to time for the Service Fees payable by you.

    You shall pay the invoices within such period of time as applicable to the payment terms and applicable plan selected by you at the time of purchasing the Services, if any.

    In event of failure on your part make payments in a timely manner, Company reserves its right to take appropriate legal action against you that may be available to it under these Terms of Use or as per applicable law. Any late payments to Company shall attract payment of interest, fines and penalties depending on the payment mode and terms selected by you at the time of purchasing the Services.

    If you have selected third party payment modes or platforms, including deferred payment mode or facility, you shall be solely liable to comply with the terms and conditions of such third parties applicable to the payment facility selected by you. Please note that Company shall not be liable for your transactions with such third parties, and you hereby indemnify Company, its parent entity, subsidiaries, affiliates, and each of their directors, officers, licensors, suppliers, partners, agents and representatives to the fullest extent permitted by applicable laws against any losses, damages, claims, fines, cost, penalty, suit or proceedings incurred, sustained or brought against the Company arising out of or in connection with any dispute between you and such third party.

    If as per the applicable tax laws, you are required to deduct taxes at source (“TDS”) on Service Fees paid to Company, you shall make payment of Service Fees net of such TDS and shall provide a proof of such TDS deduction, not later than 60 days following the quarter in which such invoice was raised by Company. In case of non-receipt of TDS credit and TDS certificate by the Company within the said timelines, Company has a right to claim such TDS amount as recoverable from you against the invoice issued.

    Upon signing of the Agreement, the Customer shall provide GST Identification Number and such other documents as may be required by Company for purpose of generating appropriate invoices and for settlement of payments.

    The Platform offers paid Services also, and the payments made by you for the paid Services shall be in accordance with the plans selected by you on the Platform. You expressly agree to pay the Service Fees for the Services availed by you, and you authorize the Company to charge you as per the applicable payment mode opted by you. All payments shall be through the payment mechanism opted by you, and you shall be responsible for paying all fees and applicable taxes in a timely manner as per the mechanism associated with the payment plan availed by you. You have been given various options to choose and proceed with the payment for the Services via payment mechanisms including but not limited to Card Payment facilities, EMI Payment, Online Bank Transfer and Wallet Payment. The payment mechanisms are governed by the terms and conditions of the respective third-party providers as listed on the Platform and you agree to be bound by those terms.

    Valid Credit / Debit / Cash Card / online bank transfers and other payment instruments are processed using a credit card payment gateway or appropriate payment system infrastructure and the same will also be governed by the terms agreed between you and the respective issuing bank and payment instrument issuing entity. The Company shall not be liable for any unauthorized use, fraud, payment refunds, lost amount etc. in the transaction.

    Any charges related to Platform publishing, e.g., charges levied by app store, play store will be incurred by you.

    Any request for refund of Service Fees shall be governed by the refund policy set forth on the Platform.

  9. Taxes. Any reference to duties and taxes etc. in the fees payable by you for availing Services shall include Goods and Services Tax (herein referred as GST) from the date GST law is implemented in India. Any additional tax liability arising on account of introduction of GST (whether on account of increase in rate or any change brought in by a new tax regime) would be recovered over and above the fees paid by you.
  10. Disclaimer of Liability. Company reserves the right to make changes to the Platform anytime without any prior notice. Mention of third party products or services is provided for informational purposes only and constitutes neither an endorsement nor a recommendation by Company. All Company and third-party information provided on the Platform is provided on an “AS-IS” and “AS-AVAILABLE” basis.

    Views expressed by the users of the Platform are their own and personal in nature, Company does not endorse the same. No claim as to the accuracy and correctness of the information on the Platform is made. In case any inaccuracy or otherwise inappropriate, offensive or illegal content is sighted on the Platform, please report it to takedown@infinitylearn.com. If in the sole discretion of the Company such content is found to be not in accordance with these Terms of Use, the Company reserves the right to suspend or remove any such content from the Platform without any prior notice.

    Company disclaims all warranties, expressed or implied, with regard to any information (including any software, products, or services) provided on the Platform, including the implied warranties of merchantability and fitness for a particular purpose, and non-infringement.

    The Company makes no guarantees as to (a) the availability of any specific Content in any of the Services offered to you on the Platform, or (b) any minimum amount of Content in any of the Services, whether free of cost or paid by you. At any time in the future, the Company reserves the right to offer or cease to offer additional features to any Services, or to otherwise modify or terminate the Services or any component thereof at our sole discretion without any prior notice.

    It may happen that the Platform is inaccessible or non-functional, either for planned maintenance or any other reason. You accept that you will not have any recourse against us in any of these types of cases where the Platform may not be available to you for a period of time. The Company and its parent entity, subsidiaries, affiliates, and each of their directors, officers, licensors, suppliers, partners, agents and representatives make no representations or warranties about the suitability, reliability, availability, timeliness, security, lack of errors, or accuracy of the Services or Content, and expressly disclaim any warranties or conditions (express or implied), including implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. The Company and its parent entity, subsidiaries, affiliates, and each of their directors, officers, licensors, suppliers, partners, agents and representatives make no warranty that you will obtain specific results from use of the Services. Your use of the Services (including any Content) is entirely at your own risk.

    The Company may decide to cease making available certain features of the Services at any time and for any reason without any prior notice. Under no circumstances shall the Company or its parent entity, subsidiaries, affiliates, and each of their directors, officers, licensors, suppliers, partners, agents and representatives be held liable for any damages due to such interruptions or lack of availability of such features.

    The Company is not responsible for any delay or failure of performance of any of the Services caused by events beyond the reasonable control of the Company, like an act of war, hostility, or sabotage, epidemic, pandemic, natural disaster, electrical, internet, or telecommunication outage, or government restrictions.

  11. Feedback and Submissions. If you share or send any ideas, suggestions, changes or documents regarding Company’s existing business or Services ("Feedback"), you agree that (i) your Feedback does not contain any confidential, secretive or proprietary information, including that of third parties, (ii) Company is under no obligation of confidentiality with respect to such Feedback, and shall be free to use the Feedback on an unrestricted basis without any compensation and liability to you; (iii) Company may have already received similar Feedback from some other source or it may be under consideration or in development within the Company, and (iv) by providing the Feedback, you grant Company an irrevocable, binding, non-exclusive, royalty-free, perpetual, worldwide license to use, modify, develop, publish, distribute and sublicense the Feedback in any form or manner, and you irrevocably waive, against Company or its parent entity, subsidiaries, affiliates, and each of their directors, officers, licensors, suppliers, partners, agents and representatives any claims or assertions of any nature, with regard to such Feedback.

    You may provide only specific Feedback on Company’s existing products or marketing strategies. Please do not include any ideas that that in violation of the Company’s policy or practices.

    Notwithstanding the abovementioned clause, Company or any of its employees or representatives do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, new promotions, new or improved products or technologies, product enhancements, processes, materials, marketing plans or new product names. Please do not submit any unsolicited ideas, original creative artwork, suggestions or other works ("Submissions") in any form to Company or any of its employees.

    The purpose of this clause is to avoid potential misunderstandings or disputes when Company’s Services, products or marketing strategies might seem similar to ideas and Feedback submitted to Company. If you submit any Submissions to Company, regardless of what the communication of such Submissions states, the following terms shall apply to your Submissions:

    Terms governing Submissions. You agree that: (1) the Submissions and their Contents will automatically become the property of Company, without any compensation or liability to you; (2) Company may use or redistribute the Submissions and their Content for any purpose and in any manner it deems fit; (3) there is no obligation for Company review the Submission; and (4) there is no obligation to keep any of the Submissions confidential.

  12. Privacy Policy. The Privacy Policy of the Platform explains how the Company may use your personal information. The Company shall, at all times, respect and ensure adherence to the Privacy Policy of the Platform. Additionally, various settings are provided to help you to be able to control the manner in which others may be able to view your personal information, and the manner in which you may be contacted by the Company or its representatives.

    When you share or upload or store information on the Platform, others may be able to view, copy or download such information.

  13. Intellectual Property Rights. The brand name ‘Infinity Learn’ and its logos, trademarks (whether registered or not) and Content made available on the Platform to offer Services to you are works of authorship, and are the exclusive property of the Company and its licensors, and are protected by applicable laws. You are not permitted to use such intellectual property and Content without the prior written consent of the Company.
  14. License. You are granted a personal, limited, revocable, non-assignable, non-transferable and non-sublicensable license to use and access the Platform and Services in the relevant territory where you have registered on the Platform for the Purpose, provided that you are at all times in compliance with these Terms of Use. Save as otherwise expressly provided herein, no rights are granted to you other than a limited permission to use the Platform upon the terms expressly set forth in these Terms of Use. The structure, sequence, organization and source code of the Platform are proprietary to the Company, its parent entity, subsidiaries, affiliates, and constitute valuable trade secrets of the Company.

    You hereby grant Company, its parent entity, subsidiaries, affiliates, and each of their licensors, suppliers and subcontractors a non-exclusive, unrestricted, irrevocable, perpetual, royalty-free, fully paid-up, worldwide, assignable, transferrable, sublicensable, right and license in all formats or media, whether now known or hereafter devised or discovered, to use, reproduce, display, transmit, translate, rent, sell, modify, disclose, publish, create derivative works from and distribute the material and information provided by you to the Company, including personal information. You further agree to indemnify, defend and hold the Company harmless from any liability arising due to the use or distribution of any such material or information by the Company, its parent entity, subsidiaries or affiliates to the fullest extent permitted by applicable laws.

    You hereby consent to and grant Company, its parent entity, subsidiaries, affiliates, and each of their licensors, suppliers and subcontractors a perpetual, irrevocable, exclusive, worldwide, royalty free, fully paid-up, unlimited, assignable, transferable and sublicensable right and license to use in any form, manner and medium whatsoever, at the sole and absolute discretion of Infinity Learn, Your Content, your name, photo, image, visual representation, comment, or statement, in any media for promotional, marketing, and advertising purposes or any other objective by Infinity Learn, as deemed appropriate by Infinity Learn at its sole discretion. You further agree to indemnify, defend and hold the Company harmless from any liability arising due to the use or distribution of Your Content by the Company, its parent entity, subsidiaries or affiliates to the fullest extent permitted by applicable laws.

    The “use” referred to herein means use, copy, display, distribute, modify, translate, reformat, incorporate into advertisements and other works, analyse, promote, commercialize, create derivative works, and in the case of third-party services, allow their users and others to do the same.

    Your Content” means and includes (but is not limited to) images, photos, audio, video, and all other forms of information or data in any form of media that you submit, upload, share or transmit to Infinity Learn, in any form or manner, such as images, photos, messages, videos, and any other materials.

  15. Indemnification. To the extent permitted by applicable laws, you hereby indemnify and hold harmless Company, its parent entity, subsidiaries, affiliates, and each of their directors, officers, licensors, suppliers, partners, agents and representatives from any losses, damages, claims, fines, cost, penalty, suit or proceedings incurred, sustained or brought against the Company arising out of or in connection with (i) any information or content provided by you, including personal information, (ii) your unauthorized use of the Services, or products or services included or advertised in the Services; (iii) your access to and use of the Platform; (iv) violation of any rights of a third party; (v) breach of these Terms of Use, including without limitation, any infringement by you of the copyright or intellectual property rights of any third party; or (vi) violation of applicable laws.

  16. Use Restrictions. You represent, warrant and covenant that your use of the Platform shall not be done in a manner so as to:

    1. Violate any applicable local, provincial, state, national or international law, statute, ordinance, rule or regulation;
    2. Interfere with or disrupt computer networks connected to the Platform;
    3. Impersonate any other person or entity, or make any misrepresentation as to your association or affiliation with any other person or entity;
    4. Forge headers or in any manner manipulate identifiers in order to disguise the origin of any user information;
    5. Interfere with or disrupt the use of the Platform by any other user, nor "stalk", threaten, or in any manner harass another user;
    6. Use the Platform in such a manner as to gain unauthorized entry or access to the computer systems of others;
    7. Reproduce, copy, modify, sell, store, distribute or otherwise exploit for any commercial purposes the Platform, or any component thereof (including, but not limited to any materials or information accessible through the Platform);
    8. Use content from the Platform for derivative works with a commercial motive without prior written consent of the Company.
    9. Use any device, software or routine to interfere or attempt to interfere with the proper working of the Platform; or
    10. Impose an unreasonable or disproportionately large load on the Platform infrastructure.
    11. Spam the Platform/Company by indiscriminately and repeatedly posting content or forwarding mail that may be considered spam.
    12. Access data not intended for you or log into server or account that you are not authorized to access;
    13. Constitute an act of reverse engineering, decompiling, disassembling, deciphering or otherwise attempting to derive the source code for the Platform or any related technology or any part thereof
    14. Engage in “framing,” “mirroring,” or otherwise simulating the appearance or function of the Platform.
    15. Attempt to probe, scan or test the vulnerability of a system or network;
    16. Use automated means to crawl the Platform and to scrape content from the Platform. The Company uses technological means to exclude robots etc. from crawling and scraping content from the Platform. You undertake not to circumvent any of these methods;
    17. Access the Platform except through the interfaces expressly provided by Company;
    18. Attempt or breach security or authentication measures without proper authorization;
    19. Providing deep links into the Platform without prior permission of the Company.
    20. Extracting data from the Platform using any automated process such as spiders, crawlers etc. or through any manual process for a purpose which has not been authorized in writing.
    21. Upload, post, email, transmit or otherwise make available either directly or indirectly, any unsolicited bulk e-mail or unsolicited commercial e-mail.
    22. Constitute hosting, modifying, uploading, posting, transmitting, publishing, or distributing any material or information:
      1. For which you do not have all necessary rights and licenses;
      2. Which infringes, violates, breaches or otherwise contravenes the rights of any third party, including any copyright, trademark, patent, rights of privacy or publicity or any other proprietary right;
      3. Which contains a computer virus, or other code, files or programs intending in any manner to disrupt or interfere with the functioning of the Platform, or that of other computer systems;
      4. That is grossly harmful, harassing, invasive of another's privacy, hateful, disparaging, relating to money laundering or unlawful, or which may potentially be perceived as being harmful, threatening, abusive, harassing, defamatory, libelous/blasphemous, vulgar, obscene, or racially, ethnically, or otherwise unlawful in any manner whatsoever;
      5. Which constitutes or encourages conduct that would constitute a criminal offence, give rise to other liability, or otherwise violate applicable law;
      6. That deceives or misleads the addressee about the origin of such messages or communicates any information which is grossly offensive or menacing in nature;
      7. That belongs to another person and to which the user does not have any right to;
      8. That harm minors in any way;
      9. That threatens the unity, integrity, defense, security or sovereignty of India, friendly relations with foreign states, or public order or causes incitement to the commission of any cognizable offence or prevents investigation of any offence or is insulting any other nation.
  17. Limitation of Liability. You expressly understand and agree that Company shall not be liable for any indirect, remote, incidental, special, consequential, punitive or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Company has been advised of the possibility of such damages). The Company provides no guarantees of server uptime or uninterrupted functioning of the Platform at all times. In no event shall the maximum aggregate liability of the Company for losses, damages and claims arising out of or in connection with these Terms of Use exceed the amount of fees paid by you to Company.
  18. Termination. Company may at any time, without any prior notice and at its sole discretion, terminate or restrict your use or access to the Platform or Services (or any part thereof) for any reason, including without limitation, that the Company at determines that you have violated or acted inconsistently with these Terms of Use.
  19. Settlement of Disputes. If any dispute arises between you and Company arising out of or in connection with the access or use of the Platform or Services, or the validity, interpretation, implementation or alleged breach of any provision of these Terms of Use, the dispute shall be referred to a sole arbitrator who shall be appointed by the Company. The decision of the arbitrator shall be final and binding on both the parties to the dispute. The venue and seat of arbitration shall be Hyderabad, India. The Arbitration & Conciliation Act, 1996 as amended, shall govern the arbitration proceedings.
  20. Governing Laws and Jurisdiction. These Terms shall be governed by the laws of India. The Courts of Hyderabad shall have exclusive jurisdiction over any dispute arising under these Terms of Use.
  21. Severability. If any provision of these Terms of Use are held to be invalid or unenforceable by a court of competent jurisdiction, such provision will be changed and interpreted so as to best accomplish the objectives of the original provision to the fullest extent allowed by law and the remaining provisions of these Terms of Use shall remain in full force and effect
  22. Assignment and Transfer. Company may assign, subcontract, or transfer any of its rights or obligations under these Terms of Use to its parent entity, any of its subsidiaries, affiliates, subcontractors or any third party at any time without your prior consent. You shall not be entitled to assign, transfer, novate or delegate your rights under these Terms of Use or the limited license that has been extended to you, and any assignment, transfer, novation or delegation of these Terms of Use shall be null and void. The Company reserves its rights to claim damages and seek an injunction against you.
  23. Entire Agreement. These Terms Of Use, as amended from time to time, constitute the complete understanding and entire agreement between you and Company regarding the subject matter envisaged herein, and supersedes all prior and contemporaneous agreements, discussions, negotiation and correspondence between you and the Company, whether oral or written.
  24. Contact Us. For any questions or concerns, you may contact us via email at grievances@infinitylearn.com.

    You may also contact our customer support team via email at grievances@infinitylearn.com or by phone at +914044600600 and 1800 419 4247 (toll-free).

    For any grievances that you may have, you may also contact our Grievance Redressal Officer at the below mentioned details:

    Ms. Shweta Puri
    Grievance Redressal Officer
    Rankguru Technology Solutions Private Limited
    6th Floor, NCC Building, Durgam Cheruvu Road
    Vittal Rao Nagar, HITEC City, Hyderabad
    Telangana 500081.
    Email ID: grievances@infinitylearn.com
    Phone Number: +914044600600, 1800 419 4247 (toll-free)

Privacy Policy

  1. Introduction. We are committed to respecting your online privacy and recognize the need for appropriate protection and management of any personally identifiable information you share with us. This Privacy Policy ("Policy") is an integral part of the Terms of Use and describes how Rankguru Technology Solutions Private Limited (“Company”) collects, uses, discloses and transfers your personal information through its website and applications under the brand name of Infinity Learn, including www.infinitylearn.com, its associated websites, mobile applications, SD cards, tablets or other storage or transmitting device (collectively, the "Platform"). This Policy applies to those users who access or use the Platform. By By accessing, installing, copying or otherwise using the SD card, Platform or any of its components, or by using the Services, you agree to the terms of this Privacy Policy. The Company shall have the right to monitor the download and usage of the SD cards, Platform, products, or Services, and the contents thereof by you to analyse your usage of the SD cards, Platform, products, or Services, revise or update the content on the SD cards, Platform, products, or Services, or discuss the same with the you to enable effective and efficient usage of the SD cards, Platform, products, or Services.
  2. You shouldn’t use the Services if you don’t agree with this Privacy Policy or any other agreement that governs your access of the Platform and use of the Services. Your use of the SD cards, Platform, or registrations with us through any modes or usage of any products including through SD cards, tablets or other storage/transmitting device shall signify your acceptance of this Policy and your agreement to be legally bound by the same. If you do not agree with the terms of this Policy, do not use the Platform, including without limitation, the SD card, Website, our products, or avail any of our Services.

  3. Consent to receive Commercial Communications. I hereby consent to be contacted by the Company and its employees, officers, suppliers, agents, subcontractors, and representatives for commercial communications with respect to advertising, promoting, marketing, or selling its products and Services, including without limitation, receiving commercial communications and being contacted by way of phone call, SMS, internet text messages, IVR, internet telephony or any other mode of communication. I acknowledge and agree that this consent will override any registration for Do Not Call (DNC) or National Do Not Call (NDNC) registry.

  4. Types of Personal Information collected by us. "Personal Information" means any information relating to an identified or identifiable natural person including common identifiers such as a name, an identification number, location data, an online identifier or one or more factors specific to the physical, physiological, genetic, mental, economic, cultural or social identity of that natural person and any other information that is so categorized by applicable laws. We collect information about you and/or your usage to provide better services and offerings. The Personal Information that we collect, and how we collect it, depends upon how you interact with us. We may collect the following categories of Personal Information in the following ways:

    • name, email address, password, country, state, city, contact number and cookies;
    • information about the services that you use and how you use them, including log information and location information, when you are a user of the services through the Platform;
    • we may collect your Personal Information such as name, age, contact details, preferences, etc. through surveys and forms, when you choose to participate in these surveys and forms;
    • we may also collect information relating to your caste and information about whether you are eligible for any affirmative action programmes or policies, if you opt to provide such information;
    • when you visit the Platform, we use cookies to automatically collect, store and use technical information about your system and interaction with our Platform;
    • when you use a device to access the Platform, Company may collect technical or other related information from the device as well as the device location;
    • To the extent permitted by law, Company may record and monitor your communications with us to ensure compliance with our legal and regulatory obligations and our internal policies. This may include the recording of telephone conversations;
    • If you choose to sign in with your social media account to access the Platform, or otherwise connect your social media account with the services of the Platform, you consent to our collection, storage, and use of the information that you make available to us through the social media interface, including Personal Information. Please see your social media provider's privacy policy and help centre for more information about how they share information when you choose to connect your account.
  5. Automatically Collected Information. In addition, the SD cards, Website, Platform or Services may collect certain information automatically, including without limitation, the type of mobile device you use, your mobile devices’ unique device ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browsers you use, and information about the way you use the Website, Platform or Services. We also collect other relevant information in accordance with the permissions that you provide.

    At the time of accessing or registration on the Platform, we may require access to the SD cards, camera and microphone access while you avail our products or Services in order to improve the quality or experience of Services availed by you and revise or update the content of the SD cards from time to time. All video, audio and telecalls between you and our service providers or representatives while you avail Services are recorded for quality and training purposes. These recordings shall not be shared with you at any time for any reason. By agreeing to this Privacy Policy, you (on behalf of yourself and/or the user) consent to our collection, recording, processing, and use of the said recordings and personal information for the above-mentioned purposes.

  6. How we use your Personal Information. We will use Personal Information in accordance with this Policy and the applicable laws. Our use of Personal Information depends on the purpose for which we contact you or you interact with us. We may process Personal Information for the following purposes:

    • Providing our services and products to you, including without limitation, sending commercial communications and contacting you for commercial communications via phone call, SMS, IVR, internet telephony etc., or sending you communications about our products and services, including without limitation, phone call, SMS, IVR, internet telephony etc., newsletters, recommended courses and other social media communication facilities;
    • Providing you with customer support;
    • We use information collected from cookies and other technologies, to improve your user experience and the overall quality of our services (for more information please refer to paragraph 4 below).
    • Improving the Platform and its content to provide better features and services.
    • Conducting market research and surveys with the aim of improving our products and services.
    • Sending you information about our products and services for marketing purposes and promotions using various modes, including without limitation, sending commercial communications and contacting you for commercial communications via phone call, SMS, IVR, internet telephony etc.;
    • Preventing any illegal activities, suspected fraud, or violation of the Terms of Use;
    • To the extent required for identity verification and due diligence checks.
    • Establishing, exercising or defending legal rights in connection with legal proceedings (including any prospective legal proceedings).
  7. Cookies and Other Tracking Technologies. Some of the web pages of the Platform utilize cookies and other tracking technologies. A cookie is a small text file that may be used, for example, to collect information about activity on the Platform. Some cookies and other technologies may serve to recall Personal Information previously indicated by a User. Most browsers allow you to control cookies, including whether or not to accept them and how to remove them.

    You may set most browsers to notify you if you receive a cookie, or you may choose to block cookies with your browser, but please note that if you choose to erase or block your cookies, you will need to re-enter your original user ID and password to gain access to certain parts of the Platform.

    Tracking technologies may record information such as internet domain and host names, IP addresses, browser software and operating system types, clickstream patterns, and dates and times that the Platform site is accessed. Our use of cookies and other tracking technologies allows us to improve our Platform and the overall Platform experience. We may also analyse information that does not contain Personal Information for trends and statistics.

    For more information about our use of cookies please refer to our Cookie Policy set out below.

  8. The grounds on which we rely on for collection and processing of your Personal Information. Your Personal Information is collected and processed by Company based on the following grounds depending upon the nature of Personal Information and the purposes for which it is collected and processed.

    • Consent. Company relies on your consent in order to process your Personal Information in certain situations. Your consent is sought at the time of collection of your Personal Information and such processing will only be performed where consent is obtained.
    • Compliance with a legal obligation. Your Personal Information may be processed by Company to comply with a legal obligation. An example of this would be if Company is required to disclose your Personal Information to respond to a lawful order or if Company is required to retain specific records for a fixed period to comply with requirements under any applicable law.
  9. Information Sharing and Disclosure. The Company restricts access to your Personal Information to its employees and representatives who reasonably need to know such information to provide services to you, and fulfil our obligations under the Terms of Use and applicable laws.

    Company does not disclose, transfer or share your Personal Information with others except with:

    • Our affiliates and group companies to the extent required for our internal business and administrative purposes, general corporate operations and for provision of services;
    • Third parties including enforcement, regulatory and judicial authorities, if we determine that disclosure of your Personal Information is required to a) respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims; or b) investigate, prevent, or take action regarding illegal activities, suspected fraud, violation of Company’s Terms of Use or as otherwise required by law;
    • In the event of a merger, acquisition, financing, or sale of assets or any other situation involving the assignment or transfer of some or all of Company’s business assets we may disclose Personal Information to those involved in the negotiation of such assignment or transfer;
    • Third party service providers and marketing partners that Company engages to a) provide services on the Platform on Company’s behalf; b) maintain the Platform and mailing lists; or c) communicate with you on Company’s behalf about offers relating to its products or services. Company will endeavour to ensure that these third party service providers are obligated to protect your Personal Information and are also subject to appropriate confidentiality and non-disclosure obligations.
    • Third party advertisers to display advertisements to you when you visit the Platform. Such third parties may use information about you and your visits to the Platform and other websites to display advertisements on this Platform.

    The Company does not provide any Personal Information to the advertiser when you interact with or view a targeted advertisement. However, if you interact with or view an advertisement, the advertiser may make certain assumptions and, in the process, learn certain Personal Information about you. For instance, if you view and click an advertisement that is targeted towards women in the age group 18- 24 from a specific geographic area, the advertiser may assume that you meet the relevant criteria.

    Company does not intend to transfer Personal Information without your consent to third parties who are not bound to act on Company's behalf unless such transfer is legally required.

    If your Personal Information is transferred outside India, we take the necessary steps to protect your Personal Information in accordance with applicable data protection laws.

  10. Third Party Content. Please be aware that the Platform sometimes contains links to other sites that are not governed by this Policy. You may be directed to third party sites for more information, such as advertisers, blogs, content sponsorships, vendor services, social networks, etc.

    Company makes no representations or warranties regarding how your information is stored or used on third party servers. We recommend that you review the privacy policy of such third parties, including the applicable privacy statements and policies of each third party site linked from the Platform to determine their use of your Personal Information.

  11. Children. To use the Platform, you agree that you must be the minimum age (described in this paragraph below) or older.

    The minimum age for these purposes shall be eighteen (18), however if local laws require that you must be older for Company to be able to lawfully provide the services over the Platform to you then that older age shall apply as the applicable minimum age.

    If you are under the age of 18 or the age of majority in your jurisdiction, you must use the Platform under the supervision of your parent or legal guardian.

  12. Retention of Personal Information. Your Personal Information will be retained by Company for such period of time as required for the purposes for which the Personal Information is processed, and in accordance with legal, regulatory, contractual or statutory obligations or the Company’s policies, as applicable.
  13. Controlling your Personal Information. You have the right to invoke your rights which are available to data subjects as per applicable laws and regulations in relation to your Personal Information which is processed by Company.

    Company provides you the ability to keep your Personal Information accurate and up-to-date. If at any time you would like to a) rectify, update or correct your Personal Information; b) obtain confirmation on whether or not your Personal Information is processed by it; or c) exercise your right to restrict the continuing disclosure of your Personal Information to any third party by Company in certain circumstances, you are requested to contact us using the contact details mentions in paragraph 14 below.

  14. Confidentiality and Security. The security and confidentiality of your Personal Information is important to us and Company has invested significant resources to protect the safekeeping and confidentiality of your Personal Information. When using third party service providers acting as processors, we require that they adhere to the standards required under applicable laws. Regardless of where your Personal Information is transferred or stored, we take all steps reasonably necessary to ensure that Personal Information is kept secure.

    We comply with the requirements of the Information Technology Act, 2000 and Rules framed thereunder to ensure the protection and preservation of your privacy. We have physical, electronic, and procedural safeguards that comply with the appliable laws to protect your Personal Information.

  15. Social Media. Company operates channels, pages and accounts on some social media sites to inform, assist and engage with its customers and users. Company monitors and records comments and posts made on these channels about itself in order to improve its products and services.

    Please note that you must not communicate the following information to Company through such social media sites:

    sensitive personal data including (i) special categories of personal data meaning any information revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, or trade union membership, and the processing of genetic data, biometric data for the purpose of uniquely identifying a natural person, data concerning health or data concerning a natural person's sex life or sexual orientation and (ii) other sensitive personal data such as criminal convictions and offences and national identification number. Company is not responsible for any information posted on such sites other than the information posted by its employees on its behalf. Company is only responsible for its own use of the Personal Information received through such sites.

  16. Disclaimer. Company does not store any account related information or any credit/debit card details. Company shall not be liable for any loss or damage sustained by you as a result of any disclosure (inadvertent or otherwise) of any information concerning your account, credit cards or debit cards in the course of any online transactions or payments made for any products and services offered through the Platform.
  17. Amendments. Company reserves the right to update, change or modify this Policy at any time. The updated Privacy Policy shall come to effect from the date of publication of such update, change or modification from time to time.
  18. Contact us. If you have any questions regarding this Privacy Policy or the protection of your Personal Information, or any complaints or grievances in relation to the processing of your Personal Information please contact privacy@infinitylearn.com.

Cookie Policy

Introduction

This Cookie Policy explains how we use your Personal Information and provides detailed information about how and when we use cookies on the Platform. This Cookie Policy applies to any product or service offered by Company on the Platform.

By continuing to access or use the Platform, you agree to the use of cookies and similar technologies for the purposes we describe in this policy. If you prefer not to receive cookies, then you should stop using the Platform, or consult your browsing and third party cookie settings as described below.

By continuing to access or use the Platform, you agree that we can place cookies and web beacons on your device. If you prefer not to receive web beacons, then you should stop using our site, or visit your browsing settings.

a. Does Company use cookies?

Company uses cookies, tags and other technologies when you use the Platform. Cookies are used to ensure everyone has their best possible experience. Cookies also help us keep your account safe.

b. What is a cookie?

Cookies are small pieces of text stored by a website you visit in your browser and subsequently sent by your web browser in every request to the Platform. A cookie file is stored in your web browser and allows the Platform or a third party to recognize you and make your next visit to the Platform easier. Essentially, cookies are a your identification card for the Platform servers. Cookies allow Company to serve you better and more efficiently, and to personalize your experience on the Platform. Web beacons, tags and scripts may be used on the Platform or in emails to help us to deliver cookies, count visits, understand usage and campaign effectiveness and determine whether an email has been opened and acted upon. We may analyse or perform analysis based on the use of these technologies and generate reports on an individual and aggregated basis.

Cookies can be "persistent" or "session" cookies. A persistent cookie helps us recognize you as an existing user, so it is easier to return to the Platform or interact with our services without signing in again. After you sign in, a persistent cookie stays in your browser and will be read by the Platform when you return to the Platform. Session cookies only last for as long as the session (usually the current visit to a website or a browser session).

c. What are cookies used for?

When you visit the Platform, we may place a number of cookies in your web browser. These are known as First Party Cookies and are required to enable to hold session information as you navigate from page to page within the Platform. For example, we use cookies on our Platform to understand visitor and user preferences, improve their experience, and track and analyse usage, navigational and other statistical information. Additionally, cookies allow us to display advertisements both on and off the Platform, and bring customized features to you. You can control the use of cookies at the individual browser level. If you elect not to activate the cookie or to later disable cookies, you may still visit the Platform, but your ability to use some features or areas of the Platform may be limited. We may use any of the following categories of cookies on the Platform as detailed below. Each cookie falls within one of the four following categories:

Category Description
Essential Cookies Essential cookies (First Party Cookies) are sometimes called "strictly necessary" as without them Company cannot provide certain services that you need on the Platform. For example, essential cookies help remember your preferences as you browse around the Platform. Essential cookies also keep you logged in into the Platform. Without these, the login functionality would not work.
Analytics Cookies These cookies track information about visits to the Platform and partner websites so that we can make improvements and report our performance. For example: analyse visitor and user behaviour so as to provide more relevant content or suggest certain activities. They collect information about how visitors use the Platform, which website the user came from, the number of each user’s visits and how long a user stays on the Platform. We might also use analytics cookies to test new ads, pages, or features to see how users react to them.
Functionality or Preference Cookies During your visit to the Platform, cookies are used to remember information you have entered or choices you make (such as your username, language or your region) on the Platform. They also store your preferences when personalizing the Platform to optimize your use of Platform. These preferences are remembered, through the use of the persistent cookies, and the next time you visit the Platform you will not have to set them again.
Targeting or Advertising Cookies These Cookies are placed by third party advertising platforms or networks or the Company in order to, deliver ads and track ad performance, enable advertising networks to deliver ads that may be relevant to you based upon your activities (this is sometimes called "behavioural" "tracking" or "targeted" advertising on the Platform. They may subsequently use information about your visit to target you with advertising that you may be interested in on the Platform

d. When do we place cookies?

When you access the Platform using any browser, we place cookies on such browser which helps us identify you easily when you access the Platform for the next time. Cookies help us to determine which pages or information you find most useful or interesting on the Platform.

The Platform may also have some cookies for its own analytics i.e. analytics not part of Google Analytics. Such cookies help generate statistics and reports about visitors and their activities on the Platform.

e. How cookies are used for online analytics purposes?

We may use web analytics services on the Platform, such as those of Google Analytics. These services help us analyse how you use the Platform and the services offered therein, including by noting the third party website from which you arrive. The information collected will be disclosed to or collected directly by such service providers, who use the information to evaluate your use of the Platform and services. We also use Google Analytics for certain purposes related to online marketing, as described in the following sections.

f. How are cookies used for advertising purposes?

Cookies and other ad technology such as beacons, pixels, and tags help us serve relevant ads to you more effectively. They also help us provide aggregated auditing, research, and reporting for advertisers, understand and improve our services, and know when content has been displayed to you. We work with website analytics and advertising partners, including Google Display Network, Facebook, etc. to deliver advertisements on third party publisher websites, these partners may set cookies on the web browser of your device. These cookies allow our partners to recognize your device so that the ad server can show you advertisements elsewhere on the internet, and so that our analytics software can measure your engagement and interactions while using services on the Platform. In this way, ad servers may compile anonymous, de-identified information about where you, or others who are using your device, saw our advertisements, whether or not you interacted with our advertisements, and actions performed on subsequent visits to the Platform. This information allows an ad network to deliver targeted advertisements that they believe will be of most interest to you, and it allows the Platform to optimize the performance of our advertising campaigns and the usability of the Platform. In other words, we use analytics data in concert with data about our online ads that have been shown using the Google Display Network, Facebook for Advertisers, or other online advertising networks. By doing so, we can understand how anonymous users interacted with the Platform after seeing our ads.

g. What third-party cookies do we use?

Please note that the third parties (advertising networks and providers of external services like web traffic analysis services) may also use cookies on our services. Also, note that the names of cookies, pixels and other technologies may change over time.

We use trusted partners to help us service advertising, who may place cookies on your device. We also gather content from social networks into our own pages, such as embedded Facebook feeds. The social networks, such as Facebook, Google, etc. may themselves also put cookies on your device. If you log into Facebook, Twitter or Google+ via our website, they will leave a cookie on your device. This is the same process as if you log into these social networks directly.

We also use Google Analytics on our Platform to help us analyse how services are used by you. Google Analytics uses performance cookies to track customer’s interactions. For example, by using cookies, Google can tell us which pages you have viewed, which are most popular for you, what time of day the Platform is visited, whether you have visited the Platform before, which website referred or redirected you to our Platform, and other similar information. All such information is anonymized.

We suggest that you should check the respective privacy policies for these external services to help you understand what data these organisations hold about you and how they process it.

Facebook: https://www.facebook.com/policy.php

AdSense: https://policies.google.com/technologies/ads

Google Analytics: https://www.google.com/analytics/learn/privacy.html

Google Tag Manager: https://www.google.com/analytics/tag-manager/faq/

Google+: https://www.google.com/policies/privacy/

Twitter: https://twitter.com/en/privacy

Google Double click: https://support.google.com/dfp_premium/answer/2839090?hl=en

h. What are Web Beacons?

Company also gets advertised on third party websites. As part of our effort to track the success of our advertising campaigns, we may at times use a visitor identification technology such as "web beacons," or "action tags" which count visitors who have accessed the Platform after visiting an advertisement on a third party site. Our partners may also use web beacons to collect data in the aggregate as provided by your browser while you are on our Platform or another website where Company is a third party.

i. How to control cookies?

Most browsers allow you to control cookies through their settings preferences. However, if you choose to turn off these cookies, you will still see advertising on the internet but it may not be customised to your interests. It does not mean that you will not be served any advertisements whilst you are online. Whilst we have mentioned most of the third parties involved in using targeting or advertising cookies in the preceding sections, the list is not exhaustive and is subject to change. Therefore, even if you choose to turn off all the third party cookies, you may still receive some customised advertisements and recommendations.

There are a number of ways you can manage what cookies are set on your devices. Essential cookies, however, cannot be disabled. If you do not allow certain cookies to be installed, the Platform may not be accessible to you and the performance, features, or services of the Platform may be compromised.

You can also manage this type of cookie in the privacy settings on your web browser. Please note that if you use your browser settings to block all cookies you may not be able to access parts of the Platform or third party websites. Please see below for more information.

Changing your Cookie Settings: The browser settings for changing your cookies settings are usually found in the 'options' or 'preferences' menu of your internet browser. In order to understand these settings, the following links may be helpful. Otherwise you should use the 'Help' option in your web browser for more details.

j. Contact us.

If you have any questions regarding this Cookie Policy, please contact privacy@infinitylearn.com.