📄 Privacy Policy for DocX

The privacy of our users—doctors and hospitals—is of paramount importance to DocX (the "Platform," "App," "Service," "we," "us," or "our"). This Privacy Policy describes the information we collect, how we use and protect it, and the limited circumstances in which we may share it. By using the DocX mobile application or its associated services, you agree to the terms of this Privacy Policy.

I. DocX Overview and Scope

🩺What is DocX?

DocX is a digital platform and mobile application designed exclusively for doctors and hospitals. Its purpose is to facilitate deep profile building, professional networking, and provide tools for business development and personal brand development.

📅When Does This Policy Apply?

This Privacy Policy applies to the information we collect from or about you when you use the DocX mobile application and any associated online services (e.g., website, support channels) related to the Platform.

📝Agreement to the Policy

By accessing or using the DocX App, you are signifying your acceptance of this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service.

II. Personal Information We Collect

🧑🏼‍⚕️What is Personal Information?

Personal Information is data that can be used to identify you as an individual doctor or hospital representative. DocX limits the collection of Personal Information to what is necessary for the intended purpose of profile building and professional networking.

📋Types of Personal Information Collected

We collect the following types of information directly from you:

• Identity and Professional Details: Your full name, professional specialization (e.g., cardiology, orthopedics), and basic qualifications (e.g., MBBS, MD).
• Contact Information: Your phone number (primarily for OTP verification and account security), and your email address (optional).
• Practice and Experience: Your practice places' names and addresses, any associated appointment contact numbers, and years of professional experience.

🚫Information We Explicitly DO NOT Collect

• We do not collect or store any personal healthcare data of doctors or patients.
• We do not collect any financial information (e.g., credit card numbers, bank account details).

⚙Automatically Collected Information (Usage Data)

When you access the App, we may automatically collect certain usage data, such as:

• Device information (e.g., device type, operating system version).
• App usage statistics (e.g., time spent on the App, features accessed).

III. How We Use Your Personal Information

We use the collected Personal Information for the following purposes:

• Account Setup and Authentication: To create and manage your secure DocX account, and to verify your identity using the phone number (via OTP).
• Profile Building: To build your deep professional profile based on the data you provide (name, specialty, practice details, etc.).
• Platform Functionality: To provide, maintain, and improve the core features of DocX, including the professional networking, business development, and personal brand development tools.
• Communication: To send you service announcements, security alerts, and administrative messages related to your account.
• Compliance: To comply with legal obligations and to enforce our Terms of Service.

IV. Disclosure and Sharing of Personal Information

🔒Restricted Sharing (Networking and Business Data)

• Your business and networking data created within the DocX Platform (e.g., private connections, specific business opportunities) are private to you/the individual user.
• We do not share your specific, individualized business or networking activity data with other doctors or third parties.

🌐General Sharing (Profile Data)

We may share the professional profile information you create (e.g., name, specialty, practice location) only within the DocX Platform with other verified users for the purpose of facilitating professional networking and connection-building.

🤝Sharing with Service Providers

We may share your Personal Information with trusted third-party service providers who perform services on our behalf, such as data hosting, analytics, and security. These providers are bound by contractual obligations to keep Personal Information confidential and use it only for the purposes for which we disclose it to them.

⚖Legal and Compliance

We may disclose your Personal Information if required to do so by law, court order, or governmental regulation, or if we believe such action is necessary to protect and defend the rights, property, or safety of DocX, our users, or others.

V. Data Security

We have implemented measures designed to secure your Personal Information from accidental loss and from unauthorized access, use, alteration, and disclosure. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure. While we strive to protect your Personal Information, we cannot guarantee its absolute security.

VI. Your Choices and Rights

⚙Accessing and Updating Your Information

You can review and change your Personal Information by logging into the DocX App and visiting your Profile or Account Settings section.

🗑️Data Retention and Deletion

We will retain your Personal Information for as long as your account is active or as needed to provide you the Service. If you wish to delete your account, you can typically do so within the App settings or by contacting us. Upon request, we will delete your Personal Information, except where we are required to retain data for legal or regulatory reasons.

VII. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page within the DocX App or website, and by updating the "Effective Date" at the top of this policy. Your continued use of the App after the changes become effective means that you agree to the revised Policy.

VIII. Contact Information

To ask questions or comment about this Privacy Policy and our privacy practices, you may contact us at: